Support
Help when a request does not do what you expected, and with your account and billing.
Before you write
- Open the request in Activity: its receipt lists every attempt, the exit country and the credits, and often answers the question.
- Check Status for incidents, and the documentation for how each tool behaves.
- Billing questions: plans, receipts, cancelling and refunds are all in Billing; see Refunds and cancellation.
Contact
Email support@skryp.dev from your account’s email address. Include the request ID (it starts with req_) or the payment reference, what you expected and what happened. We read every message and reply on South African business days.